Can I ask to correct my personal details?

Yes. Edit open fields in Account > Profile, or contact legal@horass88.club for locked details such as registered phone or email. We may ask you to verify ownership before making the change.

Reference

Legal Terms for Your Indonesia Account

Q: How do I request a copy of my account data?

Email legal@horass88.club or use Account > Help > Legal Request after signing in. Include your username and registered phone number so we can verify the request before preparing account records.

Our Legal page sets the rules for account access, data use, cookies, wallet records and disputes before you open an account.

Eligibility depends on local lawAccount data request pathDANA, OVO, GoPay, QRIS recordsCookie and security terms

Browse Lobby Read FAQ

How Our Legal Terms Apply

horass88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your legal relationship with horass88 starts when you create an account, accept our terms and use the wallet or lobby. We keep the terms tied to real account actions: phone or email verification, login records, wallet receipts, game-round references such as Auto Roulette or Prosperity Lion,

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and requests sent through the account help area. Access is not universal; it depends on local law and is available only where local law permits. DANA, OVO, GoPay and QRIS entries are treated as transaction records, so we may retain related timestamps, account identifiers and status
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changes when needed for audit, dispute handling or security checks. If a rule changes, we place the updated date on the policy page and apply the new wording from that point forward unless the change states another start date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach Us About Legal Requests

Legal questions need a clear route, not a copied reply. We separate legal requests from general lobby help so your message reaches the right queue with the right account context. Use live chat for a quick handoff, email for document requests, or the account menu when you are already logged in and need the request attached to your profile.

Team online

Live chat handoff

Start with live chat from 09:00 to 02:00 WIB and ask for a legal request handoff. We will confirm your username, then route the case without asking for your wallet PIN.

Email record

Send formal legal requests to [email protected] with your registered phone number and a short subject. Attach only documents needed for the request, and remove unrelated personal details before sending.

Account menu path

From a mobile browser, open Account > Help > Legal Request after signing in. That path adds your account ID and recent session reference, which helps us answer without extra back-and-forth.

DATA HANDLING

How We Handle Legal Records

Legal handling is part of daily operations, not a side page. We limit access to account records, wallet events and cookie data to staff roles that need them for security, dispute handling…

Account identity checks

Before we discuss legal account details, we match your username, registered phone number and email. This protects your wallet history and prevents another person from requesting changes on your behalf.

Payment trail records

DANA, OVO, GoPay and QRIS activity is stored with timestamps, status labels and account references. We use those records for reconciliation, dispute replies and security checks tied to your wallet.

Cookie purpose

Cookies help us keep your session active, remember device signals and detect unusual access. You can clear browser cookies, but you may need to sign in again and repeat verification.

Game-round references

When a legal question involves Auto Roulette, Rocket Crash or Royal Fishing, we look at round IDs, timestamps and balance movement. We do not rely on screenshots alone for account decisions.

Retention handling

We keep records only as long as needed for account operation, security checks, legal duties and dispute handling. When a record is no longer needed, we remove or reduce it where possible.

Change requests

To correct a profile detail, use Account > Profile after signing in, or contact [email protected] for locked fields. We may ask for verification before changing sensitive account data.

Legal Questions Before You Join

You should know how the legal terms work before you place account details in our system. The answers below focus on eligibility, data rights, cookies, wallet records and the routes you can use when you need a written reply. If your case involves local law, we will answer based on the account facts we can verify.

You accept the account terms, privacy wording, cookie rules and wallet record handling. We connect those terms to your username, verified contact details and any DANA, OVO, GoPay or QRIS activity.

Access and eligibility depend on local law and are available only where local law permits. If your location or account details raise a legal concern, we may ask for verification before allowing further account use.

Email [email protected] or use Account > Help > Legal Request after signing in. Include your username and registered phone number so we can verify the request before preparing account records.

We keep DANA, OVO, GoPay and QRIS status records, timestamps and account references. These details help us reconcile wallet events, answer disputes and check whether a request matches the account history.

Yes. Edit open fields in Account > Profile, or contact [email protected] for locked details such as registered phone or email. We may ask you to verify ownership before making the change.

Cookies support login sessions, device recognition and security checks. If you clear them, the site may ask you to sign in again, and some account protection checks may restart on that browser.

Send the round time, game name and your account username through live chat or email. We compare your message with recorded round IDs, balance movement and session logs before replying.

Legal Terms for Your Indonesia Account

Reach Us About Legal Requests

Live chat handoff

Email record

Account menu path

How We Handle Legal Records

Account identity checks

Payment trail records

Cookie purpose

Game-round references

Retention handling

Change requests

Legal Questions Before You Join

01 What legal terms do I accept when I open an account?

02 Can I access horass88 from Indonesia?

03 How do I request a copy of my account data?

04 What payment records are kept for legal reasons?

05 Can I ask to correct my personal details?

06 How are cookies handled under the Legal page?

07 Who answers a dispute about a game round?

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