Reference

Privacy Policy for Your Account

Your account, wallet, and lobby choices stay tied to clear data rules on horass88: we collect the details needed to run your login, payment checks, game activity records…

DANA data receiptsOVO wallet checksGoPay account recordsQRIS transaction logs
horass88 Privacy Policy for Your Account
PRIVACY CONTACT

Where to Ask Privacy Questions

Privacy requests move faster when you contact us from the same account and channel you normally use. Include your account ID, registered phone or email, the payment rail involved, and the date range you want checked. We answer through live chat, WhatsApp, and email during Indonesia support hours, and we may ask one verification step before changing, sharing, or deleting account records.

Team online

Live chat

Use live chat from the account menu between 09:00 and 24:00 WIB. Tell us the data issue, account ID, and date range; we mask wallet references before moving the case.

WhatsApp support

Message the WhatsApp line shown after login if your privacy question involves DANA, OVO, GoPay, or QRIS. We confirm ownership first, then route the request to our account team.

Privacy email

Send detailed privacy requests to [email protected] when you need a written reply. Add screenshots only when necessary, and cover balances or unrelated personal details before sending.

DATA HANDLING

How Our Privacy Process Works

We treat privacy as an account operation, not a slogan. The same records that help you return to Auto Roulette, Prosperity Lion, or E-Sports Arena also help us check logins, payment references…

Account data

During sign-up, we ask for login details, contact data, and verification records. We use them to keep one account per person, restore access, and match privacy requests to the right profile.

Payment records

DANA, OVO, GoPay and QRIS references help us confirm deposits, withdrawals, and wallet disputes. We keep transaction IDs and timestamps, but we do not publish your wallet details on profile pages.

Cookie controls

Cookies keep your session active, remember language choice, and help spot unusual login patterns. On Android Chrome, check Settings > Site settings > Cookies if you want to clear browser data.

Device security

We record device type, browser, IP range, and login time when you access the account. If a new device appears, support may ask verification before privacy records are shared or changed.

Retention checks

We keep account and payment records only for operational, legal, and security needs. When those needs end, we remove, anonymise, or separate records from the active account profile.

Change requests

If your phone number, email, or name record is wrong, contact us from the logged-in account. We verify the request, update the profile, and note the change date for audit purposes.

Privacy Questions Before You Join

These answers cover the privacy points we get asked about before and after account creation. They explain what we collect, why payment records matter, how cookies work, and how you can ask us to correct or remove data. For account-specific replies, contact us through the logged-in channel so we can verify ownership safely.

We collect login details, contact data, verification records, device signals, and account activity. This helps us keep your profile usable, connect privacy requests to the right account, and apply access rules where local law permits.

We keep payment references so we can confirm deposits, withdrawals, wallet disputes, and support cases. The record usually includes transaction ID, time, payment rail, and account link, not public display of your wallet.

Yes. Contact us from your logged-in account, then provide the field that needs correction and a short reason. We may ask for verification before changing phone, email, name, or wallet-related records.

Cookies keep you signed in, remember display choices, and help detect unusual access. You can clear them in your browser settings, but doing so may require a fresh login and another security check.

We share limited technical records only when needed to run sessions, settle game activity, or investigate errors. Providers do not receive more account data than needed for that operational purpose.

Retention depends on the record type. Account, payment, security, and support records are kept while needed for service, legal, fraud-prevention, or dispute reasons, then removed, anonymised, or separated from active use.

Send the request through live chat, WhatsApp after login, or [email protected]. We verify ownership, check whether legal or security reasons require retention, then reply with the action we can take.